Troubleshooting

If you log into ENGAGE and do not see filters populate in your candidate search, there may be something in your cache holding it up.

**Reminder that ENGAGE works best using the Google Chrome browser. These steps are specifically for clearing cache when using Chrome

To unclog your cache, please follow these steps:

  1. Enter the following in your address bar `chrome://settings/siteData`
  2. There is search bar on the right hand side that says `Search cookies`. In that search box, type `app.engagetalent.com`
  3. Click the button that says `Remove All Shown`
  4. Login again

If issues still persist, please reach out to your Customer Success Manager directly or contact customer.success@engagetalent.com